Hot Docs Cinema

Festival 2026 12

• **Banned Patrons
• Festival Contacts
• Festival Venues
• Senior/Students Daytime Free screenings
• Rush Screenings

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Freshdesk Manual 7

• Starting your shift
• Merge duplicate emails
• Create a new email/ticket
• Using Freshcaller to make phone calls
• Edit ticket details

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Agile Manual 20

• Logging In / Start of Day
• Beginning an Order
• AMS- Sales
• Maintenance
• Selling a Ticket

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FAQ 5

• Cinesend Compatibility FAQ
• Hot Docs Festival FAQ
• Industry FAQ
• Accessibility
• Health and Safety FAQ