Agile Manual

Exchanges
In the Maintenance mode, find the Order Number. Highlight the tickets you want to exchange, and then click the X to remove selected tickets. Next, c...
Sat, 25 Mar, 2023 at 8:13 PM
Redeeming Volunteer Vouchers
These vouchers are given to volunteers in exchange for a shift and entitle the holder to one advanced or same-day ticket to any screening, redeemed either a...
Sat, 25 Mar, 2023 at 8:15 PM
Re-sending Tickets
Search for the customer by entering the Order # or the customer’s Last Name. Then click the appropriate green check mark. Double-click the correct orde...
Sat, 25 Mar, 2023 at 8:15 PM
Gift Card/Gift Certificates
Selling in AMS: Click on Gift Card tab. Select Gift Cards/Certificate. In the middle pane, select Gift Certificate.  Choose from either the pre-...
Wed, 19 Mar, 2025 at 11:49 AM
Confirmation E-mails
Click Maintenance Icon Search for the order using Order Number. If the Order Number is not handy, search by Last Name. Open the past transaction until ...
Sat, 25 Mar, 2023 at 8:17 PM
How to register for Curious Minds In Cinema courses
Under Packages, go to Cinema Films. This is where you can register for Curious Minds courses in Agile Course Registration: $69 (Members: $60, $48, Free)...
Fri, 7 Apr, 2023 at 5:52 PM
Donation
If a patron would like to donate or change their order to a donation: You choose Donations -> Donations -> Support Hot Docs and enter the amount: ...
Sat, 23 Mar, 2024 at 10:40 PM