In the Maintenance mode, find the Order Number.
Highlight the tickets you want to exchange, and then click the X to remove selected tickets.
Next, click on the Event tab on the left and then the Film list. Find the item you wish to exchange for, choose the same number (and type) of tickets and click Add. (the two items you are exchanging must be the same price in order for it to work)
On the next page, click the checkbox next to the tickets and delivery method, and change the delivery method to match the original method (by clicking the little Envelope icon at the bottom).
Click Proceed.
Make sure there is $0 in the payment box, and click Finalize.
Exchanges Print
Created by: Brittanie Chandler
Modified on: Sat, 25 Mar, 2023 at 8:13 PM
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