1. Look up the member by clicking the Customer/Member button.

  2. Click the Info Icon, i.e: the speech bubble with a letter “i” in the middle.

  3. This will bring up the Customer or Member’s record. Hint: If you need to you can edit their contact information from the General tab.

  4. Look up ticket and package orders from the Sales Info or Account Benefits tab.
    -- Under the Membership tab edit their membership information.
    -- Under the Web Login tab access or create their web login info. You can also add or remove a note on their account from the Notes tab. [See Operator Notice/Account Notes page.]

Note: Under the Freedom of Information Act any customer may request to see their account details. Please use respectful language when writing a note and initial it at the end.